Duck on Branch

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
Gift cards
Sale items

Shipping
To return your product, you should use the return label in your box. If you have misplaced your return label, please email us with your order number and we will email you another one.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.